Shipping policy
Shipping Policy for Manual Outdoor Trash and Aluminum Can Compactor
We’re committed to delivering your Manual Outdoor Trash and Aluminum Can Compactor quickly and reliably. Below is our shipping policy to ensure a smooth experience.
Shipping Details
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Domestic Shipping: Orders within the United States, including Alaska and Hawaii, include free 2-8 day ground shipping. No additional shipping fees apply for the contiguous U.S., Alaska, or Hawaii.
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International Shipping: We ship internationally to select countries. International shipping costs vary based on destination and will be calculated at checkout. Delivery times typically range from 7-21 business days, depending on location and customs processing.
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Processing Time: Orders are processed within 1-2 business days from the date of purchase. You’ll receive a confirmation email with tracking information once your order ships.
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Delivery Time: Domestic deliveries (including Alaska and Hawaii) arrive within 2-8 business days after processing. International deliveries may take 7-21 business days. Times may vary due to weather, holidays, customs delays, or carrier issues.
Order Tracking
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Once your compactor ships, you’ll receive a tracking number via email to monitor your package’s progress. Contact us at louis@ollieboi.com if you have issues accessing tracking information.
Shipping Issues
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Damaged or Lost Shipments: If your compactor arrives damaged or is lost in transit, email louis@ollieboi.com within 7 days of the expected delivery date with your order number and photos of any damage. We’ll arrange a replacement or refund at no cost to you, per our return policy.
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Incorrect Address: Please ensure your shipping address is accurate at checkout. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
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International Customs: For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. These are not included in the shipping cost.
Contact Us
For any shipping-related questions, reach out to us at louis@ollieboi.com. We’re here to help ensure your compactor arrives on time and in perfect condition!
Note: This shipping policy applies to purchases made directly from yourwebsite.com. Consult local regulations for proper disposal of packaging materials.